8 Things You Should Know Before Purchasing a Hotel Channel Manager
If you are doing research on hotel channel managers , then either you are purchasing it for the first time or are unsatisfied with your current channel manager and looking for a better solution. Here are some tips to keep in mind before making sure you are investing behind the right product and company and not wasting your time, resources and more importantly revenue. 1. Response Speed & Quality Every channel manager says it is the best and there is high competition with every one beating each other down on pricing. However, the products that have the best review ratings from real users and a good response rate to your pre-sales Q&A as well as onboarding requirements should be good bets for you to consider seriously. Because hotel tech integrations are complex, you will always have situations where a rate plan needs to be mapped or a new OTA needs to be integrated, or a feature you need requires explanation. Go with a product where you can expect a quick turnar...